About US
Venues
is a collection of distinctive places all with distinctive uniqueness at prime spots all over the UK focused on surpassing your requirements may it be for meetings, events, training or situations.
Our committed and experienced teams are determined to make your stay at an EEF conference venue comfortable and relaxing, but ultimately extremely productive.
We choose our teams cautiously, the maximum amount of for attitude regarding their practical experience. We select people who are passionate about providing a good service, who are efficient, organised and who understand the importance of exceptional customer care.
Our meticulous attention to detail and the warm, friendly service you’ll find in all our venues will make your stay a memorable and pleasant one. We hope you’ll want for nothing.
Everyone in the team operates to the following customer service values:
Flexible: we will create personal and bespoke solutions with the ability to respond to changing circumstances
Dependable: we will provide you the necessary reassurance through offering reliable and consistent service and support to meet your objectives
Open: we will engage in a professional, positive and friendly manner; building both trust and lasting relationships
Respectful: we will empower, develop and support our team to proactively meet and even exceed your expectations at all stages of the customer experience
Ambitious: we will actively canvas your feedback to help us continuously improve and offer you further value.
The reputation of EEF Venues has been built around an ethos of continuous improvement and investment. This has led to the winning of many regional and national awards, some of which are listed below:
Golden winner for Company Tourist from the Go to England prizes for Excellence 2015
Best small class 2014 and 2013 in the BDRC continental customer support benchmarking scheme
Very best affordability team 2014 and 2013 from the BDRC continental customer service benchmarking plan
Engineers’ Residence champ of finest venue from the BDRC continental customer care benchmarking structure
Trip consultant qualification of Superiority 2013/2014 and 2015 for Woodland Grange
Precious metal prize champion for Company Vacation from the 2014 Satisfaction of Warwick prizes for Woodland Grange
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We've got you covered.
Our company is a collective of amazing people.
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